BSH SMART SPACE
AI-BASED HUMAN ERROR ENGINEERING FOR AVIATION
Redefining Safety and Resilience in Aviation
In modern aviation, technology and human decision-making are deeply interconnected. At BSH SMART CITY, our AI-based Human Error Management Program (HEM), developed by the BSH SMART Space division, bridges that connection — creating a safer, more resilient, and smarter operational environment across airports and airlines.
Our Mission
To transform the way aviation handles human factors in cybersecurity, operations, and maintenance — using artificial intelligence to predict, prevent, and mitigate human errors before they cause disruption.
Key Capabilities
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Predictive Error Detection
Machine learning models identify patterns of human behavior and detect potential risks early — from misconfigurations to delayed responses — enabling proactive intervention.
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AI-Guided Decision Support
Real-time recommendations and automated safeguards assist operators and technicians at critical moments, ensuring that high-pressure decisions remain safe and data-driven.
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Automated Recovery & Fallback
When disruptions occur, the system activates pre-tested fallback procedures, minimizing downtime and ensuring operational continuity.
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Learning & Continuous Improvement
After each incident, the system automatically analyzes human and system performance to provide personalized insights, training modules, and continuous optimization.
Outcome
Airports and aviation partners gain:
Reduced risk of human-related incidents
Faster response times to cyber and operational disruptions A culture of safety powered by intelligent automation