BSH SMART CITY 
SUSTAINABLE DIGITALIZATION: MADE IN GERMANY

THE HUMAN DIMENSION IN THE MARITIME SECTOR

HUMAN ERROR ENGINEERING FOR MARINE INSURERS


Detect manipulation. Understand error. Secure decision-making.


We support marine insurance companies with highly specialized forensic reports in complex claims, litigation, and fraud investigations. High-profile incidents such as the sinking of the Herald of Free Enterprise (1987), the Deepwater Horizon explosion (2010), and the Ernst Russ vessel collision (2025) highlight the severe consequences of poor error management and accountability gaps at sea.
Our assessments go far beyond conventional expert reports — we don’t just establish that a mistake occurred, but reveal how, why, and by whom it happened.
Our Core Services:
🔍 Meticulous Error Analysis
We identify and analyze all relevant types, causes, and consequences of errors — both human and systemic. Our forensic reports offer a complete reconstruction of the error chain.


🧠 Evidence-Based Error Modeling
Was it negligence — or intent? Our models reveal the difference. We systematically assess whether critical failures were accidental or deliberately caused.


🕵️‍♀️ Detection of Manipulation & Fraud
Using forensic precision, we uncover hidden manipulations of data, documents, or processes — discreetly, efficiently, and with full legal robustness.


🎬 Simulation of Manipulative Processes
We reconstruct and visually simulate potential falsification and manipulation scenarios — providing clear evidence for assessors, legal professionals, and decision-makers.


📊 Interactive Error Management Platform
Our proprietary system consolidates all evidence, causal links, and responsibilities. Complex error chains and deception patterns become transparent and easy to understand.


Your Advantage:
Sound decisions. Significant savings.
With our forensic expertise, you gain clarity in complex maritime cases — reducing unnecessary payouts, mitigating litigation risks, and detecting potential fraud at an early stage.
✅ Prevent unwarranted claims
✅ Detect fraud early
✅ Reduce litigation and expert costs
✅ Accelerate claims processing
✅ Strengthen internal audit and review systems


Conclusion:
Each detected forgery, each proven intent, and each accurately assessed claim amount saves real money — often many times the cost of the report.


🗂️ Contact us now for a free initial consultation.